Return And Refund Policy
At Maijewelryandco, your satisfaction is our priority. If you are not satisfied with your purchase, we offer a 30-day return window from the date of delivery.
Eligibility
-
Items must be unused, undamaged, and in original packaging
-
Returns must include proof of purchase
-
Certain items (e.g., final sale or custom pieces) may not be returnable
How to Return
-
Email us at info@maijewelryandco.com with your order number and reason for return.
-
We will provide return instructions.
-
Buyers are responsible for return shipping costs and must purchase their own return shipping label.
Refunds
-
Once we receive and inspect the returned item, we will notify you about your refund status.
-
Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges
If your item arrives damaged or defective, please contact us at info@maijewelryandco.com within 7 days of delivery.